CAPS Crisis Line

Help for students with urgent mental health needs is available 24/7. At any time of day or night, you can call 631-632-6720. If you identify your need as urgent, you will be connected to a counselor who can help. If you are calling outside of our regular hours (M-F, 9am-5pm), you can be connected to a counselor through the CAPS Crisis Line. After calling 631-632-6720, please press 2 to speak with a counselor. You may also call the CAPS Crisis Line directly at 855-509-5742.                           

Please make sure to tell us immediately if you are experiencing an urgent mental health need (examples include: if you are feeling unsafe; if you have recently been sexually assaulted; if you have recently experienced the death of a loved one; if you are having thoughts about hurting yourself or someone else).

Frequently Asked Questions

• Is this only for emergencies?

  No! You can call the CAPS Crisis Line if you want support, even if you are not in crisis. 

• Can I call the CAPS Crisis Line instead of getting services through CAPS?
  You can certainly call the CAPS Crisis Line as a first step. You will be able to find out whether counseling might be helpful for you, get answers to your questions and discuss any barriers getting in your way of seeking treatment. However, when you call the CAPS Crisis Line, you will not necessarily speak to the same counselor every time. Thus, students are encouraged to use the CAPS Crisis Line as a supplement to treatment, not a replacement.
• Can I remain anonymous?
  Yes. Students will be asked to provide their name and student ID number; however, students can choose to remain anonymous, if they prefer.
• My friend is in crisis. Can we call together?
  Yes! You are strongly encouraged to call the CAPS Crisis Line. You can call together, or independently, depending on your preference. If this is an emergency situation, contact University Police at 911 from a campus phone, or (631) 632-3333 from a cell phone.
• I have a counselor outside of CAPS. Can I still call the CAPS Crisis Line?
  If you see a counselor outside of CAPS, you are encouraged to contact your treatment provider directly. However, if you are unable to connect with your counselor (ex. on nights and weekends), you are welcome to call the CAPS Crisis Line for support.

Questions? Call Us!